I'm unable to update my profile information

I'm unable to update my profile information

If you're unable to update your profile information, you may be facing one of the issues listed below:

I get an error - Email ID / Mobile already in use
You may have already registered with us using the Email ID / Mobile number you're trying to update, or you may have updated your Email ID / Mobile number on another account you have with us. If you're still looking to update your Email ID / Mobile number on the account you're using, write to us using the form below with the following details:

1. Email ID / Mobile number of the account you want to update your profile information on
2. The Email ID / Mobile number you're looking to update on your account

I didn’t receive the OTP
Sometimes, there can be a delay which may result in the OTP being sent / received late. Click on resend OTP if you still haven't received it after a minute. If you still don't receive the OTP, please try again after some time. There may be a temporary network issue with our SMS service provider.

I didn’t receive the verification email
Your Email service provider can sometimes put these emails in your spam / junk folder. Do check your spam / junk folder for the verification email. Click on "Resend Verification Email" if you still haven't received it after a minute. If you still don't receive it, please try again after some time. There may be a temporary network issue.

Note: You would not be able to update / change your mobile number, if you've registered with us using your mobile number. Similarly, you would not be able to update / change your Email ID, if you've registered with us using your Email ID.

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